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Please read these Terms and Conditions ("Terms") carefully before using the website located at Bagwan Pickles, we strive to provide our customers with the highest quality pickles and exceptional customer service. We understand that circumstances may arise where you may need to cancel your order or seek a refund. Please take a moment to review our cancellation and refund policy outlined below.

  • Cancellation Policy:
    • Order Cancellation: If you wish to cancel your order, please contact us as soon as possible. We accept cancellations only if the order has not yet been shipped. Once your order has been shipped, it cannot be canceled.
    • Contact Information: To cancel your order, please reach out to our customer support team by email at bagwanpickles@gmail.com or by calling our customer service hotline at 9460130000. Please provide your order number and relevant details when requesting a cancellation.
  • Refund Policy:
    • Non-Returnable Items:
      Due to the nature of our products, we do not offer returns or exchanges after the order has been delivered.
    • Damaged or Defective Products:
      If you receive damaged or defective items, please contact us within 48 hours of receiving your order. We may request photographic evidence of the issue to initiate the refund process.
    • Refund Eligibility:
      Refunds are only provided in the following cases:
      • Damaged or Defective Products: If the products you received are damaged or defective, we will initiate a refund after verifying the issue.
      • Non-Delivery: If you haven't received your order within the estimated delivery time, please contact us. We will investigate the matter and, if appropriate, provide a refund.
    • Refund Process:
      If you are eligible for a refund, we will initiate the process within 7 business days of confirming your eligibility. The refund will be issued using the original payment method.
    • Refund Status:
      The time it takes for the refund to be reflected in your account may vary depending on your payment provider. Please allow for a reasonable processing time before the refund appears in your bank statement or on your credit card.
    • If Product is defective, kindly update it on whatsapp 9460130000 within 24 hours after receiving the order. After 24 hours, refund & Exchange is not valid in any condition.
    • Once Your Product is shipped, the order is not cancelled in any condition or not refund any kind of paid amount.

Please note that Bagwan Pickles reserves the right to make changes to this cancellation and refund policy at any time without prior notice. It is recommended to review this policy periodically to stay informed about any updates.

If you have any further questions or concerns regarding our cancellation and refund policy, please don't hesitate to contact us. We are here to assist you and ensure your complete satisfaction.